Platinum Subscription Details

By completing enrollment, you agree to begin your Platinum premium membership. Billing automatically renews every month at the standard rate of $19.99. Your subscription will continue to renew unless canceled. You may cancel at any time in your profile. If this is an in-app subscription, cancel at least 24 hours prior to the first day of the next renewal date to avoid a charge, or according to your in-app subscription terms. 

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

FREE CREDIT SESAME MEMBERS

To terminate your free Credit Sesame membership, click here to log in to your account. From the dashboard, select “profile” and click “terminate” at the bottom of the profile page.

PREMIUM SUBSCRIBERS

Self-Cancellation (Web):

To cancel your premium subscription on web and mobile-web, visit the “profile” section of your Credit Sesame account and select the “premium plan” to make any changes. Please note that canceling any premium subscription will not impact your free Credit Sesame membership. 

Self-Cancellation (Mobile App):

If you have subscribed through in-app billing via your device (ie; Apple ID or Google account), you can cancel your subscription directly in the respective App Store or Play Store. 

To cancel your premium subscription via the Mobile App, select the menu option in the top right corner of your overview tab, select “profile and settings” and under “Premium Plan”, select “Cancel Premium Plan”. Then select the Credit Sesame app and confirm “Unsubscribe”. Please note that canceling any premium subscription will not impact your free Credit Sesame membership.

General Notes:

Once set for cancellation, your premium subscription will still be active until the billing period expires. Should you wish to terminate your free Credit Sesame membership once your premium subscription has expired, you can log into your account and terminate your account following the process above for free members. In the event you do not wish to keep your premium subscription active until the end of the billing period, please submit a separate request to premium@creditsesame.com.

If you are using the Mobile App and decide to delete the application from your device, your account will not be automatically terminated. You will still need to terminate your Credit Sesame account by one of the methods described in this section.